GRI Box 

The GRI box shows all relevant indicators on this specific page.

Company and Report Profile

General Standard Disclosures

DMA* and Indicators

Comment

Link

External Assurance

*

Disclosures on Management Approach.

KPMG AG Wirtschaftsprüfungsgesellschaft has provided limited assurance on the indicators in the chapter "Facts and figures", including explanatory notes, in the online Corporate Responsibility Report for the business year 2014 of Merck KGaA, Darmstadt, Germany. You can find the Independent Assurance Report in the Assurance Report

KPMG AG Wirtschaftsprüfungsgesellschaft has audited the Consolidated Financial Statements together with the Group Management’s Report for the business year from January 1 to December 31, 2014 of Merck KGaA, Darmstadt, Germany. You can find the Independent Auditor’s Report in the Auditor’s report 

Strategy and Analysis

G4-1

Statement from the most senior decision-maker of the organization

 

Letter by Karl-Ludwig Kley

 

G4-2

Key impacts, risks, and opportunities

 

CR strategy and organization

 

Organizational Profile

G4-3

Name of the organization

 

Company Profile

 

G4-4

Primary brands, products, and services

 

Company Profile
Products 

 

G4-5

Location of the organization’s headquarters

 

Company Profile

 

G4-6

Number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report

 

Company Profile
Share ownership by country  

G4-7

Nature of ownership and legal form

 

Company Profile

 

G4-8

Markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries)

 

Company Profile

 

G4-9

Scale of the reporting organization

 

Company Profile
Management Employees
Indicators Employees
Indicators Economics
Net sales 
Capitalization 
Consolidated Balance Sheet 

G4-10

Total number of employees by employment contract and gender

Supervised workers such as temps are currently not logged in our employee data system. We are investigating possibilities to record information on supervised workers throughout the company.

Management Employees
Indicators Employees

G4-11

Percentage of total employees covered by collective bargaining agreements

 

Employee Engagement
Indicators Employees

G4-12

Organization's supply chain

 

Management Suppliers
Supply chain

 

G4-13

Significant changes during the reporting period regarding size, structure, ownership, or its supply chain

 

Management Suppliers
Company Profile

 

G4-14

Whether and how the precautionary approach or principle is addressed by the organization

 

Management Environment
Transport and storage safety
Plant and process safety
Occupational health and safety

 

G4-15

Externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses

 

Values and external initiatives
Responsible care

 

G4-16

Memberships of associations

 

Stakeholder dialogue

 

Identified Material Aspects and Boundaries

G4-17

Entities included in the organization's consolidated financial statements

 

Report profile
Company Profile

G4-18

Definition of report content

 

Materiality Analysis

G4-19

Material Aspects identified in the process for defining report content

 

Materiality Analysis

G4-20

Material aspects within the organization

 

Materiality Analysis

G4-21

Material aspects outside the organization

 

Materiality Analysis

G4-22

Effect of any restatements of information provided in previous reports, and the reasons for such restatements

 

Report profile

G4-23

Significant changes from previous reporting periods in the Scope and Aspect Boundaries

 

Report profile

Stakeholder Engagement

G4-24

Stakeholder groups engaged by the organization

 

Stakeholder dialogue

G4-25

Basis for identification and selection of stakeholders with whom to engage

 

Stakeholder dialogue

G4-26

Organization’s approach to stakeholder engagement

 

Stakeholder dialogue

G4-27

Key topics and concerns raised through stakeholder engagement

 

Stakeholder dialogue

Report Profile

G4-28

Reporting period

 

Report profile

 

G4-29

Date of most recent previous report

 

Report profile

 

G4-30

Reporting cycle

 

Report profile

 

G4-31

Contact point for questions

 

Report profile

 

G4-32

GRI Index

 

GRI Index

 

G4-33

External Assurance

 

Report profile

 

Governance

G4-34

Governance structure of the organization

 

CR strategy and organization
Management 
Statement of Corporate Governance 

G4-35

Process for delegating authority for economic, environmental and social topics from the highest governance body to senior executives and other employees

 

CR strategy and organization
Procedures of the Corporate Bodies 

G4-36

Responsibility for economic, environmental and social topics

 

CR strategy and organization

 

G4-37

Processes for consultation between stakeholders and the highest governance body

 

Stakeholder dialogue
Employee Engagement

 

G4-38

Composition of the highest governance body and its committees

 

Management 
Statement of Corporate Governance 
The Executive Body 

G4-39

Indicate whether the Chair of the highest governance body is also an executive officer

 

Statement of Corporate Governance 
Management 

G4-40

Nomination and selection processes for the highest governance body and its committees

 

Diversity and inclusion
Corporate Bodies 
Objectives of the Supervisory Board 

G4-41

Processes for the highest governance body to ensure conflicts of interest are avoided and managed

 

Compliance
Corporate Governance Practices 

G4-42

Highest governance body's and senior executive's roles in the development, approval, and updating of the organization's CR strategies, policies, and goals

 

CR strategy and organization
Values and Compliance 
Report of the Supervisory Board 

G4-43

Measures taken to develop and enhance the highest governance body's collective knowledge of economic, environmental and social topics

 

CR strategy and organization
Executive Board 
Statement of Corporate Governance 

G4-44

Evaluation of the highest governance body's performance with respect to governance of economic, environmental and social topics

 

Board of partners 
Supervisory Board 
Articles of Association 

 

G4-45

Highest governance body's role in the identification and management of economic, environmental and social impacts, risks, and opportunities

 

CR strategy and organization
Report on Risks and Opportunities 
Statement of Corporate Governance 
Compliance

G4-46

Highest governance body's role on reviewing the effectiveness of the organization's risk management processes for economic, environmental and social topics

 

CR strategy and organization
Report on Risks and Opportunities 
Report of the Supervisory Board 

G4-47

Frequency of highest governance body's review of economic, environmental and social impacts risks, and opportunities

 

CR strategy and organization
Report on Risks and Opportunities 
Report of the Supervisory Board 

G4-48

Highest committee or position that formally reviews and approves the organization's sustainability report

 

Report profile

G4-49

Process for communicating critical concerns to the highest governance body

 

Compliance
Values and Compliance 

G4-50

Nature and total number of critical concerns that were communicated to the highest governance body

 

Compliance
Values and Compliance 

G4-51

Remuneration policies for the highest governance body and senior executives

 

Compensation Report 

G4-52

Process for determining remuneration

 

Compensation Report 

G4-53

How stakeholders' views are sought and taken into account regarding remuneration

 

Recruiting and retaining talent
Compensation Report 

G4-54

Ratio of annual total compensation for the organization's highest-paid individual to the median annual total compensation for all employees in the same country

Competitive salaries and additional benefits increase not only our attractiveness as an employer; they also motivate employees and build loyalty to the company. At Merck KGaA, Darmstadt, Germany, compensation is based on market analyses in the relevant field and the value of the respective position, as well as the employee's skill set and performance. Our Global Rewards Policy defines the framework for compensation and benefits across the entire company. We strive to offer all our employees the most comparable compensation structures possible. In addition to this, we monitor compliance with minimum standards. We do not consider the information required under G4-54 and G4-55 to be relevant to assessing the fairness of our compensation structures.

 

 

G4-55

Ratio of percentage increase in annual total compensation for the organization's highest-paid individual to the median percentage increase in annual total compensation for all employees in the same country

Competitive salaries and additional benefits increase not only our attractiveness as an employer; they also motivate employees and build loyalty to the company. At Merck KGaA, Darmstadt, Germany, compensation is based on market analyses in the relevant field and the value of the respective position, as well as the employee's skill set and performance. Our Global Rewards Policy defines the framework for compensation and benefits across the entire company. We strive to offer all our employees the most comparable compensation structures possible. In addition to this, we monitor compliance with minimum standards. We do not consider the information required under G4-54 and G4-55 to be relevant to assessing the fairness of our compensation structures.

 

 

Ethics and Integrity

G4-56

Organization's values, principles, standards and norms of behavior

 

Values and external initiatives
Human rights
Compliance

 

G4-57

Internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity

 

Compliance

 

G4-58

Internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity

 

Management Suppliers
Diversity and inclusion
Compliance

 

GRI Index: Company and Report Profile: Company and Report Profile

Economic Performance Indicators

Specific Standard Disclosures

DMA* and Indicators

Comment

Link

External Assurance

*

Disclosures on Management Approach.

KPMG AG Wirtschaftsprüfungsgesellschaft has provided limited assurance on the indicators in the chapter "Facts and figures", including explanatory notes, in the online Corporate Responsibility Report for the business year 2014 of Merck KGaA, Darmstadt, Germany. You can find the Independent Assurance Report in the Assurance Report

KPMG AG Wirtschaftsprüfungsgesellschaft has audited the Consolidated Financial Statements together with the Group Management’s Report for the business year from January 1 to December 31, 2014 of Merck KGaA, Darmstadt, Germany. You can find the Independent Auditor’s Report in the Auditor’s report 

Aspect: Economic Performance

G4-DMA

Management Approach

 

Economic performance 
Pension Plans 
Report on Risks and Opportunities 
Employee Engagement

 

G4-EC1

Direct economic value generated and distributed

 

Income Statement 
Cash Flow Statement 
Figures by division, country and region 
Personnel expenses 
Indicators Society

G4-EC2

Financial implications and other risks and opportunities for the organization's activities due to climate change

We report in detail on various aspects of climate change as part of our participation in the Carbon Disclosure Project (CDP).

Climate protection
Global Compact CoP
CDP 
Report on Risks and Opportunities 

 

G4-EC3

Coverage of the organization's defined benefit plan obligations

 

Indicators Employees
Pension Plans 

G4-EC4

Financial assistance received from government

 

Accounting policies for property, plant and equipment 
Property, plant and equipment 
Research and development spending 

Aspect: Market Presence

G4-DMA

Management Approach

 

Management Employees
Good leadership
Diversity and inclusion
Employee Engagement

 

G4-EC5

Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation

This indicator is not relevant to us, which is why we do not collect data on the ratio of the standard entry level wage compared to local minimum wage. Being a pharmaceutical and chemical company, we employ highly qualified individuals. Our Global Rewards Policy applies to all our subsidiaries worldwide and guarantees a systematic compensation structure. Base pay is oriented to the median base pay, and short-term variable compensation is based on the third quartile of the relevant reference market. The overall compensation package thus exceeds the market median.

Indicators Employees
Human Rights Charter 

G4-EC6

Proportion of senior management hired from the local community at significant locations of operation

We encourage both local hiring and international appointments across all levels of the hierarchy. The percentage of local managers is not recorded as it is not relevant to our strategic personnel planning.

Diversity and inclusion

 

Aspect: Procurement Practices

G4-DMA

Management Approach

 

Management Suppliers
Supply chain

 

G4-EC9

Proportion of spending on local suppliers at significant locations of operation

 

Supply chain

 

GRI Index: Economic Performance Indicators: Economic Performance Indicators

Environmental Performance Indicators

Specific Standard Disclosures

DMA* and Indicators

Comment

Link

External Assurance

*

Disclosures on Management Approach.

KPMG AG Wirtschaftsprüfungsgesellschaft has provided limited assurance on the indicators in the chapter "Facts and figures", including explanatory notes, in the online Corporate Responsibility Report for the business year 2014 of Merck KGaA, Darmstadt, Germany. You can find the Independent Assurance Report in the Assurance Report

KPMG AG Wirtschaftsprüfungsgesellschaft has audited the Consolidated Financial Statements together with the Group Management’s Report for the business year from January 1 to December 31, 2014 of Merck KGaA, Darmstadt, Germany. You can find the Independent Auditor’s Report in the Auditor’s report 

Aspect: Energy

G4-DMA

Management Approach

 

Climate protection
Management Environment
Sustainable products

 

G4-EN3

Energy consumption within the organization

 

Climate protection
Resources
Indicators Environment

G4-EN4

Energy consumption outside of the organization

 

Climate protection
Indicators Environment

G4-EN5

Energy intensity

 

Indicators Environment

G4-EN6

Reduction of energy consumption

We are currently only calculating the CO2 savings from measures we have implemented. In future, we plan on measuring the reduction in energy consumption as well.

 

 

G4-EN7

Reductions in energy requirements of products and services

 

Sustainable products
Examples of products from our Performance Materials division  

 

Aspect: Emissions

G4-DMA

Management Approach

 

Climate protection

 

G4-EN15

Direct greenhouse gas (GHG) emissions (Scope 1)

 

Climate protection
Indicators Environment

G4-EN16

Energy indirect greenhouse gas (GHG) emissions (Scope 2)

 

Climate protection
Indicators Environment

G4-EN17

Other indirect greenhouse gas (GHG) emissions (Scope3)

 

Climate protection
Indicators Environment
Carbon Disclosure Project 

G4-EN18

Greenhouse gas (GHG) emissions intensity

 

Indicators Environment

G4-EN19

Reduction of greenhouse gas (GHG) emissions

 

Climate protection
Carbon Disclosure Project 

 

G4-EN20

Emissions of ozone-depleting substances (ODS)

 

Indicators Environment

G4-EN21

NOX, SOX, and other significant air emissions

 

Indicators Environment

Aspect: Effluents and Waste

G4-DMA

Management Approach

 

Plant and process safety
Waste management

 

G4-EN22

Total water discharge by quality and destination

 

Water
Indicators Environment

G4-EN23

Total weight of waste by type and disposal method

 

Waste management
Indicators Environment

G4-EN24

Total number and volume of significant spills

 

Plant and process safety
Indicators Environment

G4-EN25

Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel convention annex I, II, III, and VIII, and percentage of transported waste shipped internationally

 

Indicators Environment

G4-EN26

Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organization's discharges of water and runoff

 

Water

 

Aspect: Products and Services

G4-DMA

Management Approach

 

Sustainable products
Packaging
Reuse and recycling

 

G4-EN27

Extent of impact mitigation of environmental impacts of products and services

 

Sustainable products

 

G4-EN28

Percentage of products sold and their packaging materials that are reclaimed by category

 

Packaging
Reuse and recycling

 

Aspect: Compliance

G4-DMA

Management Approach

 

Management Environment

 

G4-EN29

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations

 

Management Environment

 

Aspect: Transport

G4-DMA

Management Approach

 

Transport and storage safety

 

G4-EN30

Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce

We do not consider relevant any data queried under this indicator that goes beyond the data already reported.

Transport and storage safety
Indicators Environment

Aspect: Supplier Environmental Assessment

G4-DMA

Management Approach

 

Management Suppliers

 

G4-EN32

Percentage of new suppliers that were screened using environmental criteria

 

Management Suppliers

 

G4-EN33

Significant actual and potential negative environmental impacts in the supply chain and actions taken

 

Management Suppliers

 

Aspect: Environmental Grievance Mechanisms

G4-DMA

Management Approach

 

Management Suppliers
Compliance

 

G4-EN34

Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms

 

Management Suppliers
Management Environment

 

GRI Index: Environmental Performance Indicators: Environmental Performance Indicators

Social Performance Indicators

Specific Standard Disclosures

Labor Practices and Decent Work

 

 

 

 

 

DMA* and Indicators

Comment

Link

External Assurance

*

Disclosures on Management Approach.

KPMG AG Wirtschaftsprüfungsgesellschaft has provided limited assurance on the indicators in the chapter "Facts and figures", including explanatory notes, in the online Corporate Responsibility Report for the business year 2014 of Merck KGaA, Darmstadt, Germany. You can find the Independent Assurance Report in the Assurance Report

KPMG AG Wirtschaftsprüfungsgesellschaft has audited the Consolidated Financial Statements together with the Group Management’s Report for the business year from January 1 to December 31, 2014 of Merck KGaA, Darmstadt, Germany. You can find the Independent Auditor’s Report in the Auditor’s report 

Aspect: Employment

G4-DMA

Management Approach

 

Management Employees
Recruiting and retaining talent
Occupational health and safety

 

G4-LA1

Total number and rates of new employee hires and employee turnover by age group, gender, and region

 

Indicators Employees

G4-LA2

Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation

At our German sites Darmstadt, Grafing, and Gernsheim (24% of the company's total workforce), part-time employees receive the same job benefits as full-time ones. Employees with temporary contracts, however, are not entitled to all company benefits; for instance, they are not entitled to a company pension.

Recruiting and retaining talent
Occupational health and safety
Indicators Employees

G4-LA3

Return to work and retention rates after parental leave, by gender

 

Recruiting and retaining talent
Indicators Employees

Aspect: Labor/Management relations

G4-DMA

Management Approach

 

Employee Engagement
Management Employees

 

G4-LA4

Minimum notice periods regarding operational changes, including whether these are specified in collective agreements

The regulations on periods of notice vary worldwide. We apply the rules that are in force locally. It is not relevant for us to log periods of notice at Group level.

 

 

Aspect: Occupational Health and Safety

G4-DMA

Management Approach

 

Occupational health and safety

 

G4-LA5

Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs

Occupational health and safety committees are required by law in Germany, which is why all employees of  our German sites Darmstadt, Grafing, and Gernsheim are represented by such a committee at each site. Theses employees account for around 24% of the workforce.

Occupational health and safety

 

G4-LA6

Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities by region and gender

 

Occupational health and safety
Indicators Employees

G4-LA7

Workers with high incidence of high risk or diseases related to their occupation

 

Occupational health and safety

 

G4-LA8

Health and safety topics covered in formal agreements with trade unions

Our German facilities
Darmstadt, Gernsheim, and
Grafing (around 24% of the total workforce) are subject to a company agreement on occupational health and safety.

 

 

Aspect: Training and Education

G4-DMA

Management Approach

 

Good leadership
Diversity and inclusion
Recruiting and retaining talent

 

G4-LA9

Average hours of training per year per employee by gender and by employee category

 

Indicators Employees
Training on specific topics:
Compliance
Safety of drugs
Safety of chemical products
Product-related crime
Animal testing
Diversity and inclusion
Occupational health and safety
Management Environment

G4-LA10

Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings

 

Diversity and inclusion
Recruiting and retaining talent

 

G4-LA11

Percentage of employees receiving regular performance and career development reviews, by gender and by employment category

 

Good leadership
Indicators Employees

Aspect: Diversity and Equal Opportunity

G4-DMA

Management Approach

 

Diversity and inclusion
Objectives of the Supervisory Board 

 

G4-LA12

Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.

Because the term "minority" does not mean the same thing across the globe, we do not record this sort of data. Moreover, many countries in which we operate have strict data protection regulations governing the recording of personal employee data.

Diversity and inclusion
Indicators Employees
Executive Board 
Supervisory Board 
Objectives of the Supervisory Board 

Aspect: Equal remuneration for women and men

G4-DMA

Management Approach

 

Recruiting and retaining talent
Compensation Report 

 

G4-LA13

Ratio of basic salary and remuneration of women to men, by significant locations of operation

The salaries are predicated on the job descriptions and are based on our Global Job Catalog, which has fixed salary bands that are identical for men and women. Variable salary components that fall under performance-based compensation are paid on the basis of whether mutually agreed targets have been achieved. A performance management system governs this process.

Recruiting and retaining talent

 

Aspect: Supplier Assessment for Labor Practices

G4-DMA

Management Approach

 

Management Suppliers

 

G4-LA14

Percentage of new suppliers that were screened labor practices criteria

 

Management Suppliers

 

G4-LA15

Significant actual and potential negative impacts for labor practices in the supply chain and actions taken

 

Management Suppliers

 

Aspect: Labor Practices Grievance Mechanisms

G4-DMA

Management Approach

 

Management Suppliers
Compliance

 

G4-LA16

Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms

 

Management Suppliers
Compliance

 

 

 

 

 

 

Human Rights

 

 

 

 

 

DMA* and Indicators

Comment

Link

External Assurance

Aspect: Investment

G4-DMA

Management Approach

 

Responsible care
Compliance

 

G4-HR1

Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening

 

Compliance
Management Suppliers

 

G4-HR2

Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained

 

Human rights

 

Aspect: Non-discrimination

G4-DMA

Management Approach

 

Diversity and inclusion

 

G4-HR3

Total number of incidents of discrimination and corrective actions taken

 

Diversity and inclusion

 

Aspect: Freedom of association and collective bargaining

G4-DMA

Management Approach

 

Management Suppliers
Human rights
Compliance
Human Rights Charter 

 

G4-HR4

Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights

 

Management Suppliers

 

Aspect: Child Labor

G4-DMA

Management Approach

 

Management Suppliers
Human rights
Compliance
Human Rights Charter 

 

G4-HR5

Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor

 

Management Suppliers

 

Aspect: Forced and Compulsory Labor

G4-DMA

Management Approach

 

Management Suppliers
Human rights
Compliance
Human Rights Charter 

 

G4-HR6

Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor

 

Management Suppliers

 

Aspect: Assessment

G4-DMA

Management Approach

 

Human rights
Compliance

 

G4-HR9

Total number and percentage of operations that have been subject to human rights reviews or impact assessments

 

Compliance
Indicators Compliance

Aspect: Supplier Human Rights Assessment

G4-DMA

Management Approach

 

Management Suppliers
Human rights
Compliance

 

G4-HR10

Percentage of new suppliers that were screened using human rights criteria

 

Management Suppliers

 

G4-HR11

Significant actual and potential negative human rights impacts in the supply chain and actions taken

 

Management Suppliers

 

Aspect: Human Rights Grievance Mechanisms

G4-DMA

Management Approach

 

Management Suppliers
Human rights
Compliance

 

G4-HR12

Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms

 

Management Suppliers

 

 

 

 

 

 

Society

 

 

 

 

 

DMA* and Indicators

Comment

Link

External Assurance

Aspect: Anti-Corruption

G4-DMA

Management Approach

 

Compliance
Values and Compliance 

 

G4-SO3

Total number and percentage of operations assessed for risks related to corruption and the significant risks identified

 

Compliance
Values and Compliance 
Indicators Compliance

G4-SO4

Communication and training in anti-corruption policies and procedures

 

Values and external initiatives
Compliance
Indicators Compliance

G4-SO5

Confirmed incidents of corruption and actions taken

As applicable, we report on risks from litigation and legal proceedings in our Report on Risks and Opportunities.

Compliance
Report on Risks and Opportunities 

 

Aspect: Public policy

G4-DMA

Management Approach

 

Stakeholder dialogue
Code of Conduct 

 

G4-SO6

Total value of political contributions by country and recipient/beneficiary

 

Stakeholder dialogue
Code of Conduct 
Publication of donations made via PACs (EMD Serono) 

 

Aspect: Anti-competitive behavior

G4-DMA

Management Approach

 

Compliance
Values and Compliance 
Report on Risks and Opportunities 

 

G4-SO7

Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes

 

Indicators Compliance

Aspect: Compliance

G4-DMA

Management Approach

 

Compliance
Report on Risks and Opportunities 

 

G4-SO8

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations

As applicable, we report on risks from litigation and legal proceedings in our Report on Risks and Opportunities.

Indicators Compliance
Report on Risks and Opportunities 

 

Aspect: Supplier Assessment for Impacts on Society

G4-DMA

Management Approach

 

Management Suppliers
Compliance

 

G4-SO9

Percentage of new suppliers that were screened using criteria for impacts on society

 

Management Suppliers

 

G4-SO10

Significant actual and potential negative impacts on society in the supply chain and actions taken

 

Management Suppliers

 

Aspect: Grievance mechanisms for Impacts on Society

G4-DMA

Management Approach

 

Management Suppliers
Compliance

 

G4-SO11

Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms

 

Management Suppliers
Compliance

 

 

 

 

 

 

Product Responsibility

 

 

 

 

 

DMA* and Indicators

Comment

Link

External Assurance

Aspect: Customer health and safety

G4-DMA

Management Approach

 

Safety of drugs
Safety of chemical products
Sustainable products
Report on Risks and Opportunities 

 

G4-PR1

Percentage of significant product and service categories for which health and safety impacts are assessed for improvement

 

Safety of drugs
Safety of chemical products
Sustainable products

 

G4-PR2

Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes

As applicable, we report on risks from litigation and legal proceedings in our Report on Risks and Opportunities.

Report on Risks and Opportunities 

 

Aspect: Product and service labelling

G4-DMA

Management Approach

 

Safety of drugs
Safety of chemical products
Responsible marketing
Interactions in the health care industry

 

G4-PR3

Type of product and service information required by the organization's procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements

 

Safety of drugs
Safety of chemical products

 

G4-PR4

Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes

 

Safety of chemical products

 

G4-PR5

Results of surveys measuring customer satisfaction

Within the scope of our B2B activities, we maintain close contact with our customers and endeavor to find out what they want from us and what they think of us as business partners. Individual customer survey results that are used for strategy development are confidential.

Stakeholder dialogue
Sustainable products
Responsible marketing

 

Aspect: Marketing communications

G4-DMA

Management Approach

 

Responsible marketing
Report on Risks and Opportunities 

 

G4-PR6

Sale of banned or disputed products

 

Responsible marketing

 

G4-PR7

Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes

As applicable, we report on risks from litigation and legal proceedings in our Report on Risks and Opportunities.

Responsible marketing
Report on Risks and Opportunities 

 

Aspect: Customer privacy

G4-DMA

Management Approach

 

Clinical trials
Compliance

 

G4-PR8

Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data

 

Clinical trials
Indicators Products

Aspect: Compliance

G4-DMA

Management Approach

 

Compliance
Report on Risks and Opportunities 

 

G4-PR9

Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services

As applicable, we report on risks from litigation and legal proceedings in our Report on Risks and Opportunities.

Report on Risks and Opportunities 
Indicators Compliance

GRI Index: Social Performance Indicators: Social Performance Indicators
© Merck KGaA, Darmstadt, Germany, Last Update 2015/04/16