Facts & figures

Indicators: Products

XLS

Customer privacy

 

 

 

 

 

 

 

 

 

 

 

2012

 

2013

 

2014

 

20151

1

The figures exclude Sigma-Aldrich since the integration process is still underway.

Total number of substantiated complaints received from outside parties

 

not recorded

 

0

 

0

 

0

Total number of complaints from regulatory bodies

 

not recorded

 

0

 

1

 

0

Total number of identified leaks, thefts, or losses of customer data

 

not recorded

 

0

 

0

 

0

A corporate directive regulates data protection within the company. We have received no significant complaints from customers, regulatory bodies or outside parties.